‘SCOTCAP Service Evaluation’ is a collaboration between Scotland’s Digital Health & Care Innovation Centre (DHI), participating health boards - NHS Highland, NHS Grampian and NHS Western Isles - and the Medtronic/ Corporate Health International (CHI) partnership. It was carried out during the SCOTCAP project’s Innovation Phase from May 2019 to March 2020.
The project partners are working together to develop a service model through an evaluative process. This evolutionary approach offers an innovative, adaptable and responsive approach to developing a new service model. The DHI and participating teams collaborated across an extensive programme of work, and employed design innovation methodologies, to ensure that the challenges experienced and opportunities identified were captured and analysed in order to underpin a set of recommendations for a service model blueprint. The service model blueprint will offer advisory actions for a ‘scaled version’ of SCOTCAP to support a national service model.